What is NaviNet?

NaviNet is America’s leading healthcare provider portal connecting over 40 health plans and 60% of the nation’s physicians. It is an easy-to-use, free, web-based solution linking providers to Keystone First VIP Choice. Through NaviNet, you can access, submit, or verify:

• Eligibility information.
• Claims status.
• Benefits information.
• Prior authorizations.
• Administrative and clinical care gap reports.

NaviNet helps speed the provider and health plan connection and, in many instances, replaces paper or phone transactions.

Using NaviNet

The following resources will help you use or get started with NaviNet:

• Log in to NaviNet
  Already a registered user? Log in to NaviNet.
• Sign up for NaviNet
  Need to register for NaviNet? Sign up now.
• Care gaps
  Find missing recommended services (care gaps) before a member visits.
• Frequently asked questions
  Find answers to common NaviNet questions.
• NaviNet Basics
  Get acquainted with NaviNet. Use these tools to get started.

Have a question or need help with NaviNet? Call Keystone First VIP Choice Provider Services at 1-800-521-6007 or NaviNet Customer Support at 1-888-482-8057.

Y0093_WEB_318377