Members 2025
Keystone First VIP Choice (HMO-SNP) wants to make sure you stay covered.
The Pennsylvania Department of Human Services (DHS) was able to keep Medical Assistance (MA) coverage open for most people during the COVID-19 Public Health Emergency (PHE) even if they were no longer eligible. Now, DHS must make sure that everyone who is receiving MA is still eligible by reviewing each person's information.
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Simply healthy
Thank you for choosing Keystone First VIP Choice (HMO-SNP), where you'll be treated like the VIP you are. As a member, you're getting a quality, affordable health plan you can count on.
With Keystone First VIP Choice, you get all the benefits of regular Medicare and more, including:
- Wellness programs.
- Transportation to the doctor.
Plus, our large provider network means you'll be able to find the health care professionals you need.
- A complete Keystone First VIP Choice Evidence of Coverage (EOC) (PDF) Updated February 12, 2025.
- The EOC tells you how to get medical care and prescription drugs through our plan. The booklet explains what's covered, how much you'll pay for services, and all about your rights and responsibilities.
- A pre-enrollment checklist (PDF).
- A complete summary of benefits (PDF).
- A complete annual notice of changes (ANOC) (PDF) Updated February 12, 2025 :
- The ANOC tells you about all plan changes in the next year.
Have questions or want to learn more about your plan benefits? Call Member Services at 1-800-450-1166 (TTY 711), Monday through Friday, 8 a.m. – 8 p.m., from April 1 to September 30; or seven days a week, 8 a.m. – 8 p.m., from October 1 to March 31.
Medicare beneficiaries may also contact 1-800-MEDICARE (1-800-633-4227; TTY 1-877-486-2048 ) 24 hours a day/seven days a week. You can also visit http://www.medicare.gov for more information about Medicare benefits and services. You can also call to ask general health questions or get information about your Part D benefits.
Getting the Care You Need: A Guide for People with Disabilities (PDF)
Keystone First VIP Choice (HMO-SNP) would like to know what you think.
Somone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First VIP Choice (HMO-SNP). Your answers can help make sure you get the best care and service from us.
If you have any questions or want to know more about the survey, please call Member Services at 1-800-450-1166 (TTY 711), Monday – Friday, 8 a.m. to 8 p.m., from April 1 – September 30, or seven days a week, 8 a.m. to 8 p.m., from October 1 – March 31.
